Privacy Policy
Last updated: October 2026
My Active Family is a product of Lorie's Digital Marketing LLC ("we," "us"). This policy explains what information we collect, how we use it, who we share it with, how we protect it, and the choices you have.
What we collect
Account information: your name, email address, and password (stored securely by our hosting platform).
Household content you add: family member profiles, tasks, appointments, medications and reminders, grocery lists, gratitude notes, and any documents you upload to the Document Vault.
Payment information: handled entirely by Stripe, our payment processor. We never see or store your full card number.
Technical information: basic logs, such as device and browser type and the time of activity, used to keep the service secure and working.
How we use it
We use your information only to run the features you choose: sharing tasks within your household, sending reminders and notifications you turn on, syncing with Google Calendar if you connect it, processing payments, and providing support. We do not sell your information, and we do not use it for advertising.
Who we share it with
We share information only with the service providers needed to run My Active Family, and only what each one needs:
Base44 (owned by Wix.com) hosts the app and stores your household's information.
Stripe processes payments and subscriptions.
Google, only if you choose to connect Google Calendar.
Email and notification services used to send the reminders and messages you turn on.
Information is shared with these providers through secure, encrypted connections. Each provider is bound by its own privacy and security obligations.
If you sign up through a partner's link or discount code, we may tell that partner that a subscription was made through their link, so we can pay their referral commission. We never share your household's content with partners.
Calendar feed links. If your household chooses to use its calendar feed link to see tasks in Apple Calendar, Outlook, or another calendar app, your tasks are sent to that calendar app, and that company's privacy policy applies there. Anyone who has your household's feed link can see the tasks it contains, so keep it private and share it only with people you trust. If the link is shared by mistake, anyone in your household can reset it from the Calendar page. The old link stops working right away, and everyone will need to add the new link to their calendar app.
We may also disclose information if required by law, or to protect the safety of our users or the public.
Who can see your household's information
Your household's content is visible only to the people you invite into your household. Documents are stored privately and shared only through secure, time-limited links.
How we protect your information
Your information is encrypted while it travels over the internet and while it is stored. Our hosting provider maintains independently audited security certifications (SOC 2 Type II and ISO 27001). Access to household information is limited to members of that household. Payment details are handled by Stripe, a PCI DSS-certified provider. No system is perfectly secure, but we work to protect your information and will notify affected users if a breach occurs, as required by law.
My Active Family is not a medical records system
Medication and health details you add are for your family's own organization. My Active Family is not a healthcare provider, and it is not designed to store medical records on behalf of healthcare organizations under HIPAA.
Children
My Active Family is designed to be set up and managed by adults. Parents may add children of any age to their household as profiles, and the parent controls that information. Children under 13 may not have their own login. Teens 13 and older may join a household with their own login only through an invite code from their parent or guardian, who is responsible for their use of My Active Family. If we learn that a child under 13 has created their own login, we will delete it. If you believe this has happened, please contact us.
Deleting your account and data
You can delete your account at any time. Go to Household, scroll to the bottom, and click Delete my account. You can also ask us to do it by contacting us.
If you organized the household, the entire household is deleted: family member profiles, tasks, appointments, medication history, grocery lists, gratitude notes, and Document Vault files. Any active subscription is canceled at the same time.
If you joined someone else's household, only your own profile, the tasks assigned to you, and the notes and documents linked to you are removed. The household stays for everyone else.
Canceling your subscription. Household organizers on a monthly plan can cancel anytime from Household, then Manage billing. You keep full access until the end of the period you've already paid for, or until your free trial ends. Seven days after that, your household's data is permanently deleted. This short window protects families from losing everything by accident. If you'd like your data deleted sooner, use Delete my account.
How long deleted information remains. Deleted information is removed from the app right away. For security and recovery purposes, it may remain in protected storage and backups for up to 30 days before it is permanently erased. Your login is removed after we receive the deletion notice.
What we keep. We keep your name and email after deletion only so we can honor opt-outs, recognize that you've already used your free trial, and, if you've agreed to hear from us, tell you about future products. Payment records are kept by Stripe under its own rules, which also helps us meet tax and accounting requirements. If a payment fails but you haven't canceled, your access is paused rather than deleted, so you can update your billing details without losing anything.
Your other choices
You can download a copy of your household's information anytime from the Household page using Download my data. You can turn reminder emails and notifications on or off in the app. You can unsubscribe from any marketing email using the link in that email.
Changes to this policy
If we make important changes, we'll update the date at the top and let you know by email or in the app.
Contact us
Lorie's Digital Marketing LLC
661 S. Blagg Rd., Pahrump, NV 89048
lorie@kudostask-copy.com