Terms of Service
Last updated: October 2026
These Terms are an agreement between you and Lorie's Digital Marketing LLC ("we," "us"), the company that provides My Active Family. By creating an account or using My Active Family, you agree to these Terms and to our Privacy Policy.
1. What My Active Family is
My Active Family is an online organizer that helps families share tasks, appointments, medication reminders, and documents.
2. Not medical advice or an emergency service
My Active Family is an organizing tool. It does not provide medical advice, and it does not replace doctors, pharmacists, or caregivers. Reminders depend on internet service, email delivery, and device settings, and they may be delayed or not arrive. Always follow your healthcare provider's instructions, and never rely on My Active Family alone for medications or urgent needs. In an emergency, call 911.
3. Your account
You must be at least 18 to create a household or purchase a plan. Children under 13 may be added to a household only as profiles managed by a parent and may not have their own login. Teens 13 to 17 may join a household with their own login only through an invite code from their parent or guardian, who is responsible for the teen's use of My Active Family. You're responsible for keeping your password secure and for activity in your household. Household organizers decide who joins the household and are responsible for information they add about others, including children.
4. Free trial
New households may try My Active Family free for 14 days, for up to 6 members, with no credit card required. Free trials are limited to one per household. Households of 7 or more members are billed from the start.
5. Plans, billing, and automatic renewal
Monthly plan: $11.99 per month for up to 6 members, plus $2.99 per month for each member 7-10 and $3.99 per month for each member 11-26. Monthly plans renew automatically each month and are charged to your payment method until you cancel.
Lifetime plan: a one-time payment of $97.99 for access for as long as we operate My Active Family. It does not renew.
Document Vault: an optional add-on available to subscribers, at the price shown when you add it.
Payments are processed by Stripe. Prices may change, and we'll give monthly subscribers at least 30 days' notice before a price change takes effect.
6. Canceling
You can cancel a monthly plan anytime from Household, then Manage billing. You keep access until the end of the period you've already paid for. What happens to your data after cancellation is explained in our Privacy Policy.
7. Refunds
We offer a 30-day money-back guarantee on your first payment, whether a monthly charge or the Lifetime plan. Contact us within 30 days of being charged and we'll refund it to your original payment method. After that, payments are non-refundable, except where required by law.
8. Your content
You own the information you add. You give us permission to store and process it only as needed to run My Active Family for you. Don't upload anything you don't have the right to share.
9. Acceptable use
Don't use My Active Family to break the law, harass anyone, upload harmful software, access other households' information, or interfere with the service.
10. Partner offers
Some families join through a partner organization's link or discount code. Partners don't have access to your household's information, and your subscription is with us, not the partner.
11. Changes to the service
We may update, change, or discontinue features. If we ever shut down My Active Family, we'll give at least 30 days' notice so you can download your information.
12. Ending your use
You can stop using My Active Family and delete your account anytime. We may suspend or close accounts that violate these Terms.
13. Disclaimers
My Active Family is provided "as is." We work hard to keep it reliable, but we can't promise it will always be available, error-free, or that every reminder will be delivered.
14. Limitation of liability
To the extent allowed by law, we're not liable for indirect or consequential damages, including missed reminders or appointments. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
15. Governing law
These Terms are governed by the laws of the State of Nevada.
16. Changes to these Terms
If we make important changes, we'll update the date at the top and notify you by email or in the app. Continuing to use My Active Family means you accept the updated Terms.
17. Contact us
Lorie's Digital Marketing LLC
661 S. Blagg Rd., Pahrump, NV 89048
lorie@kudostask-copy.com